[Support request] Page problem when adding new Person, Course, or Program

[Joshua Parker]

Make sure the following php modules are installed and enabled:

• iconv
• mbstring

Joshua Parker
Twitter | Facebook | DigitalOcean | tinyCampaign

[Steve Lewis]

Thanks for the quick response. The log file below was generated when I went to the ‘New Person’ screen. I’m initially trying to evaluate the software without SSL but I noticed I get the same result with or without SSL.

[19-Mar-2018 23:21:36 America/New_York] PHP Fatal error: Uncaught Error: Call to undefined function Symfony\Polyfill\Mbstring\iconv_substr() in /home/sis/public_html/edutrac/app/src/vendor/symfony/polyfill-mbstring/Mbstring.php:431
Stack trace:
#0 /home/sis/public_html/edutrac/app/src/vendor/symfony/polyfill-mbstring/bootstrap.php(36): Symfony\Polyfill\Mbstring\Mbstring::mb_substr(‘Monday’, 0, 3, ‘UTF-8’)
#1 /home/sis/public_html/edutrac/app/src/vendor/jenssegers/date/src/Date.php(257): mb_substr(‘Monday’, 0, 3)
#2 /home/sis/public_html/edutrac/app/views/person/add.php(307): Jenssegers\Date\Date->format(‘D, M d, o’)
#3 /home/sis/public_html/edutrac/Liten/View.php(165): require(‘/home/sis/publi…’)
#4 /home/sis/public_html/edutrac/Liten/View.php(114): Liten\View->load(‘person/add’)
#5 /home/sis/public_html/edutrac/Liten/View.php(100): Liten\View->render(‘person/add’, Array)
#6 /home/sis/public_html/edutrac/app/routers/person.router.php(551): Liten\View->display(‘person/add’, Array)
#7 [internal function]: {closure}()
#8 /home/sis/public_html/edutrac/Liten/Liten.php in /home/sis/public_html/edutrac/app/src/vendor/symfony/polyfill-mbstring/Mbstring.php on line 431

 

• This reply was modified 5 years, 8 months ago by Steve Lewis.

[Joshua Parker]

Are there any error logs (app/tmp/logs/error*.txt)? Are you trying to serve the installation over SSL?

Joshua Parker
Twitter | Facebook | DigitalOcean | tinyCampaign

[Steve Lewis]

I don’t get an error but when I attempt to click ‘new person’ the page loses all css formatting and displays the exploded menu and form fields. Interestingly there is also no way to save the form. This happens as the title suggests when adding to the Person, Course, and Program. All other pages in the website appear normal best I can tell. I looked at the page source on these pages, and it seems to not have a head or body tags. Any idea what could be causing this?

Regards,
Steve